A sweet, floral-framed snake for kids who love reptiles, no matter who they are. Soft and a little sneaky, just like snakes should be — illustrated in our signature watercolor style, part of the Fierce & Sweet collection. Made from smooth, soft 100% combed ring-spun cotton, with plastic snaps at the cross closure for easy changing and ribbed knit bindings for durability and easy movement.
Processing Time Orders are made to order and typically ship within 1–7 business days of purchase. Most orders move within a few days, but as a small, made-to-order business, processing time can vary depending on order volume and which production partner fulfills your item. Fierce & Sweet is closed on weekends and major holidays, so orders placed Friday–Sunday will begin processing the following Monday (or next business day).
Shipping Rates & Delivery Standard shipping is a flat rate of $10.00. Estimated delivery dates are calculated automatically at checkout based on your location and are shown before you complete your purchase.
Holiday Shipping Deadline For guaranteed delivery by December 24th, please place your order by Monday, December 7th. Orders placed after this date may still arrive in time, but we can't guarantee it during our highest-volume season.
Order Tracking You'll receive a shipping confirmation email with tracking information once your order ships.
Multiple Items in One Order Because our products are made to order through multiple production partners, orders containing more than one item may arrive in separate packages with separate tracking numbers. This is normal and doesn't mean anything is missing from your order.
Delays As a small, made-to-order business, processing times may occasionally run longer during high-demand periods, such as holidays or new collection launches. We'll do our best to notify you of any significant delays.
Questions? Reach out to us at gian@fierceandsweet.com and we're happy to help track down your order.
REFUND POLICY
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at gian@fierceandsweet.com. Please note that returns will need to be sent to the following address: 22 Pinon Doblado, Santa Fe, NM 87508
If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at gian@fierceandsweet.com.
Damages and issues — Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items — Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges — The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-day cooling off period — If merchandise is shipped into the EU, you have the right to cancel or return your order within 14 days, for any reason. Your item must be in the same condition as received, unworn or unused, with tags and original packaging, along with receipt or proof of purchase.
Refunds — We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. If more than 15 business days have passed since we've approved your return, please contact us at gian@fierceandsweet.com.
REFUND POLICY
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at gian@fierceandsweet.com. Please note that returns will need to be sent to the following address: 22 Pinon Doblado, Santa Fe, NM 87508
If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at gian@fierceandsweet.com.
Damages and issues — Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items — Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges — The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-day cooling off period — If merchandise is shipped into the EU, you have the right to cancel or return your order within 14 days, for any reason. Your item must be in the same condition as received, unworn or unused, with tags and original packaging, along with receipt or proof of purchase.
Refunds — We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. If more than 15 business days have passed since we've approved your return, please contact us at gian@fierceandsweet.com.
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